Returning Product for Warranty
We are unable to process warranty returns without a copy of the original Proof of Purchase showing the product is within the warranty time-frame and that you are the original purchaser.
Product Purchased from a Retailer
Product purchased from a retailer must be returned to the original point of purchase. The dealer will then process the warranty with Full Tilt on your behalf.
Product Purchased from fulltiltboots.com
If your product was purchased directly from fulltiltboots.com, all warranty-related inquiries must be directed to your order fulfiller. You can find contact information for your order fulfiller on your order Packing Slip and in your Shopatron Account, on your online invoice.
Our fulfillment partner will then process the warranty claim with us on your behalf.
If your order was fulfilled directly from Full Tilt, please contact Full Tilt Customer Service. A Full Tilt Service Rep will be happy to provide you with an RMA # for you to submit your product for warranty inspection.
After receiving your RMA # from Full Tilt, ship all returns to:
Full Tilt Boots
Attn: Warranty Returns
4501 6th Ave S.
Seattle, WA 98108
If you send in your warranty return without contacting Full Tilt Customer Service, we will be unable to process your warranty request.
Exact product replacement depends on inventory availability.
*Consumer is responsible for shipping charges to mail back warranty returns.
Product Purchased from a Retailer
Product purchased from a retailer must be returned to the original point of purchase. The dealer will then process the warranty with Full Tilt on your behalf.
Product Purchased from fulltiltboots.com
If your product was purchased directly from fulltiltboots.com, all warranty-related inquiries must be directed to your order fulfiller. You can find contact information for your order fulfiller on your order Packing Slip and in your Shopatron Account, on your online invoice.
Our fulfillment partner will then process the warranty claim with us on your behalf.
If your order was fulfilled directly from Full Tilt, please contact Full Tilt Customer Service. A Full Tilt Service Rep will be happy to provide you with an RMA # for you to submit your product for warranty inspection.
After receiving your RMA # from Full Tilt, ship all returns to:
Full Tilt Boots
Attn: Warranty Returns
4501 6th Ave S.
Seattle, WA 98108
If you send in your warranty return without contacting Full Tilt Customer Service, we will be unable to process your warranty request.
Exact product replacement depends on inventory availability.
*Consumer is responsible for shipping charges to mail back warranty returns.
